Terms of Service

1. Acceptance of Terms

By accessing or using Logan ("the Service"), operated by Logan Inc ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

These Terms constitute a legally binding agreement between you and Logan Inc regarding your use of the Service.

2. Description of Service

Logan is a conversational platform that allows you to connect and interact with your product tools through natural language. We provide integrations with third-party services such as Google Analytics, Stripe, PostgreSQL, Sentry, and others.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without prior notice.

3. User Accounts

When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain the security and confidentiality of your account credentials
• Promptly notify us of any unauthorized access or security breach
• Accept responsibility for all activities that occur under your account
• Not share your account credentials with any third party

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Third-Party Integrations

The Service allows you to connect third-party accounts and services. By connecting these services, you:

• Authorize us to access and use data from these services on your behalf
• Confirm you have the authority to grant us such access
• Acknowledge that third-party services are governed by their own terms and policies
• Understand that we are not responsible for the availability or accuracy of third-party services

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful or fraudulent purpose
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the Service or servers
• Reverse engineer, decompile, or attempt to extract source code
• Use the Service to harm others or violate their rights
• Upload or transmit viruses, malware, or other malicious code
• Use automated systems or software to extract data from the Service
• Violate any applicable laws or regulations

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Logan Inc and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any data you provide to the Service. By using the Service, you grant us a limited license to use, process, and display your data solely for the purpose of providing the Service.

7. Payment Terms

Certain features of the Service may require payment. By subscribing to paid features, you agree to:

• Pay all applicable fees as described at the time of purchase
• Provide accurate billing information
• Authorize us to charge your payment method for recurring subscriptions

Refund Policy

All subscription fees are non-refundable. We provide a 7-day free trial period for new subscribers to evaluate the Service before any charges are applied. You may cancel your subscription at any time, and you will retain access until the end of your current billing period.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Hotly Inc shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

In no event shall our total liability exceed the amount paid by you to us in the twelve (12) months preceding the claim.

9. AI Output Accuracy and Data Loss

The Service uses artificial intelligence and machine learning technologies. Due to the probabilistic nature of these technologies, outputs may not always be accurate, complete, or up-to-date, and may contain errors or inaccuracies even if they appear correct. You should not rely on any outputs without independently verifying their accuracy.

You acknowledge and agree that we are not responsible for any deletion, loss, or corruption of your data, including but not limited to data stored in or accessed through connected third-party services. You are solely responsible for maintaining independent backups of your data.

Actions taken through the Service, including those initiated via natural language commands or AI-assisted features, may result in permanent data modifications or deletions in your connected services. We strongly recommend reviewing all actions before confirmation.

We shall not be held liable for any data loss, damages, or consequences resulting from your use of the Service, reliance on AI-generated outputs, system failures, third-party service interruptions, or any other cause.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any defects will be corrected.

11. Indemnification

You agree to indemnify, defend, and hold harmless Hotly Inc and its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or transmit through the Service

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms
• Conduct that we believe is harmful to other users, us, or third parties
• Request by law enforcement or government agencies

Upon termination, your right to use the Service will cease immediately. Provisions that by their nature should survive termination shall survive.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996, with the seat of arbitration in India.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the Service after changes constitutes acceptance of the new Terms. If you do not agree to the modified Terms, you must discontinue use of the Service.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions shall remain in full force and effect.

16. Contact Us

If you have any questions about these Terms of Service, please contact us:

Logan Inc

Email: contact@loganhq.com