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Privacy Policy

Last updated: January 9, 2025

1. Introduction

Logan Inc ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Logan ("the Service") at loganhq.com.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email address)
  • Authentication data when you sign in with Google
  • Integration data from connected third-party services (such as Google Analytics, Stripe, PostgreSQL, Sentry)
  • Usage data and analytics about how you interact with our Service
  • Communication data when you contact us for support

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and complete transactions
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues or security threats

4. Third-Party Integrations

When you connect third-party services, we access the data necessary to provide our services. Your credentials and tokens are encrypted and stored securely.

Each third-party service has its own privacy policy, and we encourage you to review their policies before connecting your accounts.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of sensitive data in transit and at rest
  • Secure authentication methods
  • Regular security assessments and audits
  • Access controls and monitoring

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Disconnect third-party integrations at any time
  • Export your data in a portable format
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies help us provide you with a better experience by enabling us to monitor which pages you find useful. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to such transfers.

10. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Logan Inc

Email: contact@loganhq.com